Shipping FAQs

1. WHAT PAYMENT METHODS DO YOU ACCEPT?

Shopify Payments include: Visa, MasterCard, Amex, Discover, JCB, Apple Pay, Google Pay, and PayPal.

2. WHEN WILL MY ORDER SHIP?

Orders will ship within two business days by parcel "ground" service. You should receive an email with your tracking number.

3. WHEN WILL I RECEIVE MY ORDER?

Add ground transit time from Southern California once order has been shipped.

4. HOW MUCH IS SHIPPING?

Shipping is based on the shipping destination and the order weight and volume. The cost of shipping will be calculated and presented before final checkout.

5. DO YOU OFFER EXPEDITED SHIPPING?

All orders are shipped within two business days by parcel "ground" service.

6. WHERE'S MY ORDER / HOW CAN I TRACK MY ORDER?

A tracking number will be emailed to you upon shipment.

7. WHAT IF MY SHIPMENT IS LOST OR DAMAGED?

Contact us at care@hamptonproducts.com or call us at (800) 562-5625. We are live Monday - Friday from 8am to 4pm PST. Our customer care team would be pleased to assist you in locating your order and in working with the carrier to ensure your item is found or replaced.

8. WHAT IS YOUR RETURN POLICY?

It is our intent to ensure you are pleased with your purchase and will do everything we can to meet and exceed your expectations. In order to efficiently credit your account, we do require all returns be marked with a "Return Merchandise Authorization" number that our customer care team will provide when you call for it. You may contact us at care@hamptonproducts.com or call us at (800) 562-5625 Monday - Friday from 8am to 4pm PST.

9. WHERE DO YOU SHIP TO?

We ship from Southern California to the continental United States.